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Frequently Asked Questions

My child will be absent on picture day.
There is usually an absentee picture day at your school. Check in with the school office to get the date. We also have a few make up days in our studios should you miss absentee day. Give us a call us if you miss both days so we can get you on the schedule.

We lost the order form for picture day how do I place an order?
The photographer will have extra order forms at school on picture day.

Can I get my protraits printed in black & white?
Most portraits can be printed in color, black and white and sepia tone.

What if it rains on picture day and the portraits are to be done outdoors?
Most picture days have either indoor arrangement or a rain date listed on the order form.

Can I make up my own package?
Order a basic package and then buy add-ons to come up with your needs.

What do I wear?
Classic styles in solid colors are what photograph best. Avoid bold and busy patterns that would detract from facial expression.

Call our customer service staff at 800-639-2104 if you need additional information.